Standard LostStolen Passport Detailed Requirements
Please scroll down to view all passport requirements. Complete the following necessary steps to ensure complete processing of your paperwork. Once you have gathered the documents below, the final step is sending your application materials to our processing center. During this entire process, our team will be available to you to ensure you understand the requirements and the process. Give us a call at 1-844-804-6223 with any questions you may have about your passport application.
1Required Documents
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Completed Passport Application (DS-11)
Complete and print the DS-11 application online at https://pptform.state.gov/. and make a COPY to send to us. Handwritten passport applications will NOT be accepted by the US Department of State.
1. Click SUBMIT under Apply Online. The Passport Application System will then ask you a series of questions regarding your passport application.
2. Fill in where appropriate. Please select the following options under Passport Product and Fees (You will NOT be asked to pay any of these fees electronically; you will simply be advised of what you should expect your fees to be):
- Passport Options: Passport Book, 52 page recommended ($130-160)
- Processing Methods: Expedited at Agency Service ($60)
- Delivery Methods: Standard Delivery (FREE)
3. Click next for printing instructions. Click "Create Form" at the bottom/end. Create Form will launch Adobe Acrobat Reader with your DS-11 application pre-filled.
4. NOTE: The application MUST be completely filled out online and printed.
5. REQUIRED: Social Security Number MUST be entered on application. If you have never been issued a SSN, please submit a signed statement. You may view a sample statement here.
6. NOTE: Please verify the application will have two barcodes, one on the left side and one on the bottom right side.
7. REQUIRED: Make a COPY of the DS-11. The copy will need to be attached to the outside of your sealed application envelope (Step 2).
8. NOTE: Please do not sign the DS-11 until you are instructed to during STEP 2 (Authorization).
9. REQUIRED: The sealed envelope (obtained after Step 2) should have the date of sealing clearly noted on the outside of the itself. The Acceptance agent may use a dated stamp on your envelope, however if they do not, please request they mark your envelope clearly with the date of sealing. -
Document Pre-Check
Prior to visiting an Acceptance Agent/Post office for your New Passport application, securely upload photos of your documents to our expert team to review to confirm your application is ready to be submitted once we receive it.
Upload your New Passport Documents using our Pre-Check Service here
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Completed Statement Regarding Lost or Stolen Passport (DS-64)
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Proof of U.S. Citizenship
To prove your US Citizenship, you must provide ONE of the following:
- Original Certified Birth Certificate issued by city, county or state (We strongly recommend a Long Form Birth Certificate which lists BOTH parent's names) AND a copy of the birth certificate OR;
- a previous US passport book/card OR;
- If you were born outside of the United States, you'll need to provide a naturalization certificate or additional requirements for Proof of Citizenship for those born outside the US.
NOTE: A copy of your Birth Certificate will be required along with your original.
NOTE: If your previous 10-year passport and/or passport card is damaged or mutilated, please include a signed, DETAILD statement explaining the condition of your passport book/card. The damaged/mutilated passport book/card will be retained and destroyed by the US Department of State.
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Proof of Identity
You will be required to present a valid Driver's License with photo that must have been issued greater than 6 months ago.
Make sure the acceptance agent (Step 2) makes a copy and notes on the DS-11 that you presented your ID. If the license is not available, then you will need to supply several alternate Proof Of Identity.
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Passport Photographs
You must provide two identical, recent 2 x 2 passport style photographs in color, front view and with a plain/white background. You can obtain passport photos at a local drug store (Walgreen's, CVS) in your area.
IF you chose our digital photo service, you can simply take a selfie and upload the photo and we'll properly size the photo and adjust the background to create a perfectly compliant passport photo.
US Passport Photo Requirements:
- Your head must face the camera directly with full face in view.
- You must have a neutral facial expression or a natural smile, with both eyes open.
- Taken in clothing normally worn on a daily basis
- Taken in the last 6 months
- Use a plain white or off-white background
- Be sized correctly
- 2 x 2 inches (51 x 51 mm)
- Head must be between 1 -1 3/8 inches (25 - 35 mm) from the bottom of the chin to the top of the head
- Printed in color on matte or glossy photo quality paper
- You cannot wear glasses.
- If you cannot remove your glasses for medical reasons, please include a signed note from your doctor with application.
- You cannot wear a hat or head covering.
- If you wear a hat or head covering for religious purposes, submit a signed statement that verifies that the hat or head covering in your photo is part of recognized, traditional religious attire that is customarily or required to be worn continuously in public.
- If you wear a hat or head covering for medical purposes, submit a signed doctor's statement verifying the hat or head covering in your photo is used daily for medical purposes.
- Your full face must be visible and your hat or head covering cannot obscure your hairline or cast shadows on your face.
- You cannot wear headphones or wireless hands-free devices.
-
Letter of Authorization
Contact us to receive your Letter of Authorization.
The Letter of Authorization (LOA) is required in order to expedite your passport. The LOA gives us permission to represent you at the U.S. Department of State to secure your passport.
One copy must be included within your sealed documents. An additional copy must be inside your FedEx package.
Ensure that the Courier Company Name is printed as it appears at the top of that page. This will help avoid processing delays. Hand print and sign in BLACK INK ONLY. (PRINT TWO COPIES)
Contact us for your required Letter of Authorization.
[email protected]
844-804-6223 -
Proof of Departure
You must provide a copy of ONE of the following:
- Your foreign travel plane ticket • Your printed travel itinerary showing foreign travel
- If this is a business trip, you may present a business letter from your employer.
NOTE- For NEW PASSPORT (DS-11) ONLY: Please make a copy of your Proof of Departure to include outside of your sealed envelope in the package you are sending to Passports and Visas for processing.
-
Fees
Make One check payable to "US Department of State" for $190 (this is the government processing fee).
- Be sure to include your date of birth on the check.
- Starter checks and 3rd party checks will NOT be accepted and will cause delays.
- If you have selected to also purchase a passport card, an additional $30 for adults 16 and older (or an additional $15 for children 15 and younger) should be included in your check to US Department of State.
Our Service Fee is $149
2Acceptance Agency
Visit a Local Passport Acceptance Facility
Once you have gathered the documents specified above, you'll bring them to a Passport Acceptance Facility to have them authenticated and placed inside a sealed envelope by a Passport Acceptance Officer. This sealed envelope is your application and is what you'll send to us for expediting. Please make sure your name, Date of Birth, Departure Date, and Date of In-Person Appearance are written on the outside of the envelope. Your extra DS-11, extra Letter of Authorization, extra Proof of Departure should NOT be sealed in this envelope.
Please click here for detailed instructions on the Passport Acceptance process.
3Ship Documents
1.) Place the above mentioned documents in a FedEx Letter.
2.) Send the FedEx Letter to us at :
Passports and Visas.com
Attn: economy Processing
5251 DTC Parkway, Suite 850
Greenwood Village, Colorado 80111
The expected processing time for this passport application is 30 business days.
Please note that processing times, fees, and requirements are based on government rules and are subject to change without notice.
1Gather US Passport Application Documentation
1. Completed Passport Application (DS-11)
Complete and print the DS-11 application online at https://pptform.state.gov/. and make a COPY to send to us. Handwritten passport applications will NOT be accepted by the US Department of State.
1. Click SUBMIT under Apply Online. The Passport Application System will then ask you a series of questions regarding your passport application.
2. Fill in where appropriate. Please select the following options under Passport Product and Fees (You will NOT be asked to pay any of these fees electronically; you will simply be advised of what you should expect your fees to be):
- Passport Options: Passport Book, 52 page recommended ($130-160)
- Processing Methods: Expedited at Agency Service ($60)
- Delivery Methods: Standard Delivery (FREE)
3. Click next for printing instructions. Click "Create Form" at the bottom/end. Create Form will launch Adobe Acrobat Reader with your DS-11 application pre-filled.
4. NOTE: The application MUST be completely filled out online and printed.
5. REQUIRED: Social Security Number MUST be entered on application. If you have never been issued a SSN, please submit a signed statement. You may view a sample statement here.
6. NOTE: Please verify the application will have two barcodes, one on the left side and one on the bottom right side.
7. REQUIRED: Make a COPY of the DS-11. The copy will need to be attached to the outside of your sealed application envelope (Step 2).
8. NOTE: Please do not sign the DS-11 until you are instructed to during STEP 2 (Authorization).
9. REQUIRED: The sealed envelope (obtained after Step 2) should have the date of sealing clearly noted on the outside of the itself. The Acceptance agent may use a dated stamp on your envelope, however if they do not, please request they mark your envelope clearly with the date of sealing.
1. Document Pre-Check
Prior to visiting an Acceptance Agent/Post office for your New Passport application, securely upload photos of your documents to our expert team to review to confirm your application is ready to be submitted once we receive it.
Upload your New Passport Documents using our Pre-Check Service here
1. Completed Statement Regarding Lost or Stolen Passport (DS-64)
A completed DS-64 will be generated and printed automatically with the DS-11 form in the step above. Sign the DS-64 application form.
1. Proof of U.S. Citizenship
To prove your US Citizenship, you must provide ONE of the following:
- Original Certified Birth Certificate issued by city, county or state (We strongly recommend a Long Form Birth Certificate which lists BOTH parent's names) AND a copy of the birth certificate OR;
- a previous US passport book/card OR;
- If you were born outside of the United States, you'll need to provide a naturalization certificate or additional requirements for Proof of Citizenship for those born outside the US.
NOTE: A copy of your Birth Certificate will be required along with your original.
NOTE: If your previous 10-year passport and/or passport card is damaged or mutilated, please include a signed, DETAILD statement explaining the condition of your passport book/card. The damaged/mutilated passport book/card will be retained and destroyed by the US Department of State.
1. Proof of Identity
You will be required to present a valid Driver's License with photo that must have been issued greater than 6 months ago.
Make sure the acceptance agent (Step 2) makes a copy and notes on the DS-11 that you presented your ID. If the license is not available, then you will need to supply several alternate Proof Of Identity.
1. Passport Photographs
You must provide two identical, recent 2 x 2 passport style photographs in color, front view and with a plain/white background. You can obtain passport photos at a local drug store (Walgreen's, CVS) in your area.
IF you chose our digital photo service, you can simply take a selfie and upload the photo and we'll properly size the photo and adjust the background to create a perfectly compliant passport photo.
US Passport Photo Requirements:
- Your head must face the camera directly with full face in view.
- You must have a neutral facial expression or a natural smile, with both eyes open.
- Taken in clothing normally worn on a daily basis
- Taken in the last 6 months
- Use a plain white or off-white background
- Be sized correctly
- 2 x 2 inches (51 x 51 mm)
- Head must be between 1 -1 3/8 inches (25 - 35 mm) from the bottom of the chin to the top of the head
- Printed in color on matte or glossy photo quality paper
- You cannot wear glasses.
- If you cannot remove your glasses for medical reasons, please include a signed note from your doctor with application.
- You cannot wear a hat or head covering.
- If you wear a hat or head covering for religious purposes, submit a signed statement that verifies that the hat or head covering in your photo is part of recognized, traditional religious attire that is customarily or required to be worn continuously in public.
- If you wear a hat or head covering for medical purposes, submit a signed doctor's statement verifying the hat or head covering in your photo is used daily for medical purposes.
- Your full face must be visible and your hat or head covering cannot obscure your hairline or cast shadows on your face.
- You cannot wear headphones or wireless hands-free devices.
1. Letter of Authorization
Contact us to receive your Letter of Authorization.
The Letter of Authorization (LOA) is required in order to expedite your passport. The LOA gives us permission to represent you at the U.S. Department of State to secure your passport.
One copy must be included within your sealed documents. An additional copy must be inside your FedEx package.
Ensure that the Courier Company Name is printed as it appears at the top of that page. This will help avoid processing delays. Hand print and sign in BLACK INK ONLY. (PRINT TWO COPIES)
Contact us for your required Letter of Authorization.
[email protected]
844-804-6223
1. Proof of Departure
You must provide a copy of ONE of the following:
- Your foreign travel plane ticket • Your printed travel itinerary showing foreign travel
- If this is a business trip, you may present a business letter from your employer.
NOTE- For NEW PASSPORT (DS-11) ONLY: Please make a copy of your Proof of Departure to include outside of your sealed envelope in the package you are sending to Passports and Visas for processing.
1. Fees
Make One check payable to "US Department of State" for $190 (this is the government processing fee).
- Be sure to include your date of birth on the check.
- Starter checks and 3rd party checks will NOT be accepted and will cause delays.
- If you have selected to also purchase a passport card, an additional $30 for adults 16 and older (or an additional $15 for children 15 and younger) should be included in your check to US Department of State.
Our Service Fee is $149
2 Application Authorized by Acceptance Agent
2. Acceptance Agent - Verify Documents
Verify that you have collected the following documents and uploaded them for our Document Pre-Check review prior to visiting the acceptance agent (Post Office or Clerk of the Court)
- Passport Application Form (completed online)
- Proof of Citizenship
- Proof of Identity
- Two Passport Photographs
- Letter of Authorization obtained from your Account Manager
- Proof of Travel (Itinerary)
- $ 190 Check to US Department of State + $35 Fees for the Acceptance Agent. (**If you have selected to also purchase a passport card, an additional $30 for adults 16 and older (or an additional $15 for children 15 and younger) should be included in your check to US Department of State.)
2. Acceptance Agent - Authorization
Bring all of the above original documents to a Passport Acceptance Facility (click here) and notify the agent that you are using an expediting service to "hand carry" your application. Child applicants must be present with legal guardians for this in-person appearance.
Most facilities are open Monday to Friday, 9am to 4pm. Click here to find a convenient Passport Acceptance Facility.
The US Post Office is a common Passport Acceptance Facility. A number of these locations require appointments; if your local post office requires an appointment click here to schedule an appointment.
The acceptance agent will take about 10 minutes to go through the following steps:
- To verify identity, the agent will request your proof of identity.
- The agent will ask you to sign your passport application (DS-11) and then sign and seal it themselves.
- The agent will seal all documents in an envelope and "stamp it".
- Please attach your extra DS-11 copy, extra Letter of Authorization, and extra Proof of Departure to the outside of your sealed application envelope.
Make sure the agent returns the sealed envelope to you. This envelope contains your application and will be sent to us.
Do NOT open the sealed envelope, as it will render it invalid.
Please make sure your name, Date of Birth, Departure Date, and Date of In-Person Appearance are written on the outside of the envelope.
Do not seal our order confirmation or check to Passports and Visas.com in the envelope.
Please click here for detailed instructions on the Passport Acceptance process.
3 Ship your Application to Passports and Visas.com
3.1 Place the above documents in a Shipping Envelope
3.2 Send the Application to Passports and Visas.com
Please Note: If you paid for an inbound shipping service your account manager will contact you to provide a Shipping Label via email to send us your completed application.
Send the Overnight Envelope (Fedex, UPS, etc) to us at :
Passports and Visas.com
Attn: economy Processing
5251 DTC Parkway, Suite 850
Greenwood Village, Colorado 80111